Orders placed and (if applicable) paid before 15:00 (CET) will be dispatched the same day (if items are on stock). In all other circumstances we will keep you up-to-date about the status of your order. Your package(s) will be shipped with our forwarder UPS. UPS will deliver your package(s) on workingdays between 08:30 - 18:00 local time. Do you want to receive your order with an Express service or do you have your own forwarder? Please contact us for the possibilities.

Delivery at an other address

Do you want to have your order deliverd at an other address than yours? No problem. During the online order process you can change the delivery address as you like. When you have got an online account with us, you have the possibility to change your delivery address also and make as many changes as you want.

Track & Trace

You will receive a track & trace number after we shipped your order. On the UPS website you can see where your shipment is at the moment and when it will arrive at your location. When you missed the delivery, UPS will leave a note and will come back the next working day.

Are you missing any packages or did you receive the wrong package? Please contact us and we will solve the problem as soon as possible.